Such is brake manufacturer TMD Friction’s emphasis on the strategic significance of its data quality, for more than over 10 years it has taked a specialised data team to continuously improving product and catalogue data. To this end, TecAlliance supports TMD Friction in ensuring that optimal product and catalogue data is available at points of service worldwide, supporting sustainable business success. As a founding member and shareholder of TecAlliance, TMD Friction relies on the know-how and support of TecAlliance teams worldwide for optimal data management.
TecAlliance, a leading data management specialists in the independent automotive aftermarket, is launching its new series “What the Fix?!”. From now on, every month a new episode will present a repair query from workshop practice that the specialists on TecAlliance’s Expert Hotline have solved. On LinkedIn, Facebook and in the TecAlliance Newsletter, the problem will be described and the solution provided – a service from automotive professionals for automotive professionals. The first episode involves a Toyota Yaris with a stuttering engine that is losing fuel.
TecAlliance has added Instant Data Processing (IDP) in order to update TecDoc data in real time. According to the company, this increases flexibility and shortens the time to market for data suppliers and receivers. TecAlliance says IDP will be available “early in 2021”.
TecAlliance’s Peter Hollowood has retired from an illustrious career in the automotive industry. Hollowood had worked for TecAlliance for more than 20 years, having previously run his own parts distribution business in Cheshire. Before this he held sales roles at CCI Triad (now Epicor). Mark Rudge is set to take up the mantle on an ongoing basis, assuming responsibility for TecAlliance Order Manager in the UK and Ireland, alongside his existing remit as eparts director at Fourth.
Despite the prevalence of vehicle manufacturer (VM) derived electronic parts catalogues (EPC), they generally rely on a variety of search methods to identify a replacement part, which for wholesalers and CV workshops servicing and repairing multi-brand fleets, makes the identification process time-consuming, laborious and not cost-effective.
As the number of TecDoc users had increased significantly during the previous few years, in 2010, Jason Meade joined Shaun Greasley, the brand’s then regional manager, to become the UK and Ireland’s full-time technical support representative assisting official data suppliers and catalogue users with a multitude of enquiries from product upload matters, to fine-tuning the most efficient search method in order to identify the most unusual of replacement components or repair time information.
Since the launch of the Intellectual Property Office (IPO) Crime and Enforcement Report 2018 -2019, the already high level of interest and concern on the subject of counterfeit replacement vehicle parts, has become even greater. The problem is complicated further by the increase in the number of customer supplied parts that independent workshops are being asked to fit and the difficulty they face in determining their origin. Amid this gloom there is however some light, as TecAlliance has developed a solution.
TecAlliance is running two free webinars in early September. Warranty claims and parts returns represent a significant cost for the entire automotive aftermarket, which is why suppliers are always looking for ways to improve the process and streamline the procedure.
TecAlliance, known worldwide as a source of vehicle parts-related data, will exhibit its growing portfolio of services and solutions for multiple sectors of the aftermarket at Automechanika Birmingham.
TecAlliance has announced a pilot project to enable its official data suppliers to update their product information on a weekly rather than monthly basis. The company is known for the TecDoc electronic replacement parts catalogue. “The relentless globalisation of the industry is putting extra demands on parts brands, particularly for those growing into new sectors or rapidly increasing their product portfolio,” explained Shaun Greasley, TecAlliance’s regional sales director CEE/GB/IE.
Version 3.0 of the TecDoc Catalogue is available in January 2019 in the TecAlliance online shop. The spare parts catalogue is designed to be more user-friendly and intuitive than ever, enabling faster and more precise searches.
Despite the fact that here in the UK and Ireland there is not a culture of changing from summer to winter tyres at the end of the season, tyre related problems do increase during the colder, wetter months. In order to help workshops to be ready to tackle these potential issues, TecAlliance has developed a tyre change checklist that provides optimal support and offers customers maximum transparency. Another important issue is the installation and configuration of tyre pressure monitoring systems (TPMS), for which it now offers even more comprehensive information.
TecAlliance has been active in the fight against product piracy for years. Now, together with subsidiary oneIDentity+, it has established a solution in the fight against counterfeit products – an application that has also found use in other markets.
TecAlliance and Continental have developed a prototype of the first digital voice assistant for vehicle workshops as part of a joint innovation initiative. The innovative voice assistance system supports mechanics during the initial vehicle inspection. The companies are presenting the proof of concept at Automechanika.