It’s 18 years in a row for Michelin. The tyre maker has ranked highest in all segments of the J.D. Power 2021 U.S. Original Equipment Tire Customer Satisfaction Study and points out that this result marks its 18th consecutive highest ranking in the Luxury category as well as sixth consecutive highest ranking in the Truck/Utility Vehicle category.
Michelin’s commercial vehicle tyre dealer network in the USA has grown to more than 400 locations across the country. Michelin North America has announced that Purcell Tire & Rubber Company (Purcell Tire) is joining the Michelin Commercial Service Network (MCSN) and Michelin Retread Technologies, Inc. (MRTI) and Oliver Rubber Company, LLC (Oliver) retreading networks.
With the inauguration of a new plant dedicated to the production of agricultural tracks, Michelin aims to solidify its Camso subsidiary’s leadership within the North American agricultural market. The 13,000 square metre (140,000 square foot) plant in Junction City, Kansas is Camso’s seventh manufacturing facility in the region.
Michelin North America, Inc., has agreed to settle lawsuits against Carlstar Group, LLC and former Michelin employee Michael Dotson. A court in the US state of South Carolina has permanently prohibited Dotson from using or revealing any Michelin trade secret or confidential information and ordered him to return any Michelin information in his possession. Dotson also agreed to pay Michelin the financial damages sought in the lawsuit, which accused him of misappropriation of trade secrets and breach of his non-disclosure agreement.
Michelin is rolling out a new digital services platform for customers in the USA. The tyre maker is offering the cloud-based Maestro platform through its 2018-established Services and Solutions division with the aim of creating “a stronger, more effective working relationship between service providers, fleets and Michelin.”
It’s already decided to shutter production at some of its plants in Europe for at least a week, and Michelin has now begun a temporary, phased shutdown of some of its tyre production facilities in the United States and Canada as well. It has also “established appropriate contingency plans” for the weeks to come and will adjust its actions “as the situation evolves.”
Michelin has introduced a further brand to its agricultural segment portfolio in North America. In addition to selling Michelin and Kleber tyres as well as Camso tracks and systems, the company has now introduced farm tyres under the BFGoodrich brand name.
Michelin’s North American operation has filed a suit against a company importing “counterfeit” tyres from China. The tyres in question are said to violate patents for the BFGoodrich All-Terrain T/A KO2.
As of 1 January 2020, Tony Ménard will take over as Michelin North America’s director of motorsports. He succeeds Chris Baker, who has held the role for the past eight years. Baker is scheduled to retire in March 2020, concluding a career with Michelin than began in 1982.
Sony has appointed Michelin ‘official tyre technology partner’ for its PlayStation brand’s Gran Turismo franchise. The collaboration was announced in New York on 23 August, at the PlayStation Theater on Broadway.
Michelin North America says that prices for selected Michelin and BFGoodrich passenger and light truck tyres will increase by up to five per cent from 1 September. Specific details haven’t been publicly announced – Michelin invites its customers to “discuss details concerning the price increase directly with account managers.”
Michelin has named Alexis Garcin as the next chairman and president of Michelin North America. He succeeds Scott Clark, who was recently promoted to Michelin’s Group Executive Committee as executive vice president responsible for the global passenger car and light truck business, motorsports, Experiences (including the Michelin Guides) and regional oversight of the Americas.
Here in the UK and in Europe, Uniroyal belongs to the Continental tyre portfolio, but in North America it is a Michelin brand. And across the pond, Uniroyal Tires has gained a new brand mascot – Royal.
A giant new warehouse complex built by Michelin in the USA is now operational and capable of supplying tyres to up to three thousand regional customers. The Michelin Woodruff U70 distribution centre is, at 3 million square feet, the Michelin Group’s largest distribution centre.