As bulbs are becoming more difficult for drivers to change themselves because engine bays are now more compact, they are turning to workshops and fast fit centres to assist them in this once simple task. This development also provides workshops with the opportunity to upsell lighting products by combining their expert knowledge with the driver’s preferences and driving style to recommend the most appropriate replacement. Technicians can also advise customers to replace both bulbs at the same time following best practice and creating more profit margin for the workshop. Lighting specialist Hella has issued its tips to help technicians upsell.