Tag: survey
What keeps drivers visiting the same garage?
The UK aftermarket is a competitive environment, comprised of tens of thousands of repairers, roughly half of whom are independent garages. With an estimated car parc of 32.5 million passenger cars, garage visits that will be made in the UK this year create a valuable marketplace. Local, regional and national agents need to understand how to fine-tune their workshops and services to build client loyalty.
Survey: Mechanics intimidate UK motorists
Recent research has found that 58 per cent of motorists found it daunting to engage with garages and mechanics. Conventionally seen as inconvenient and commonly suspected of being overpriced, automotive repair garages and mechanics grew a reputation of inconsistency in the industry, the ClickMechanic research found. Furthermore, the majority of motorists said they would put off work until the last minute. Looking closely at its customer database, 54 per cent of drivers state that they would either wait until issues reoccurred, or until the vehicle was no longer functioning.
A fully electric car is the best choice for one-in-five new car buyers – What Car?
An electric vehicle is the best option for nearly one-in-five new car buyers in the UK, according to exclusive research by What Car? Analysis of the daily mileage, driving habits and vehicle requirements for more than 8400 users of the What Fuel? Calculator by the UK’s leading consumer champion and new car buying platform, shows 19.2 per cent of drivers could use a fully electric vehicle (EV) as their daily driver without compromising their routine.
Petrol, diesel top next car purchase list – Somo survey
Despite the environment being the biggest driver for switching to an electric vehicle, new research by digital transformation agency, Somo, has identified that the interest in petrol vehicles is not declining. In fact, over half would consider purchasing a petrol engine vehicle next, and, surprisingly, a quarter are still considering diesel engines.
Survey: Stress a big issue in automotive industry
Automotive benevolent fund, Ben, recently conducted a survey which found that automotive industry employers identified stress as a major issue affecting employees. A total of 70 per cent of respondents to the employer survey said stress had most affected their employees’ health and wellbeing - particularly those in the manufacturing and retail sectors. This was also reflected in the latest employee survey, with 57 per cent saying they are stressed at work, 47 per cent are stressed at home and 35 per cent are stressed at work and home.
Nearly a third of drivers have had a car written off
Writing off a car might seem unusual to many, but nearly a third (29 per cent) of UK drivers have written a car off, almost a third of men (32 per cent) and a quarter of women (26 per cent), and 7 per cent have written a car off more than once.
Third of UK adults say we will never switch to driverless cars – IMechE survey
Nearly a third of UK adults think we will never switch to having only driverless cars on the roads while 60 per cent of people say they would always prefer to drive themselves rather than use a self-driving vehicle, according to a new opinion poll from the Institution of Mechanical Engineers.
Nearly half of drivers misunderstand MOT
Almost half of drivers believe an MOT is a guarantee their car will be safe to drive for the next 12 months, according to a new study of 2000 drivers commissioned by Halfords Autocentres. The OnePoll study also found that 42 per cent shun servicing their vehicle and rely on the MOT as the only annual check. Londoners are the biggest culprits, with 65 per cent admitting the MOT is their car’s only annual check, compared to 30 per cent of Scots.
Used car volumes set to increase in September due to plate change
National Association of Motor Auctions (NAMA) members are positive about the prospects of used cars following the number plate change. “More than 80 per cent of NAMA members are expecting vehicle volumes to increase or remain steady in September. The increase will be promoted by the number plate change with both dealer part-exchanges and leasing company de-fleets arriving at remarketing centres,” said Louise Wallis, head of NAMA, commenting on the latest figures from NAMA’s market attitude survey.
How 10 popular electric cars depreciated over a three-year period
A new study shows striking differences in the depreciation of ten popular electric cars from their purchase price three years ago to their current value. Research by InsuretheGap.com, a leading supplier of GAP (Guaranteed Asset Protection) insurance for new and second-hand cars, found that the Renault Zoe (Electric) lost the most value, depreciating by 61 per cent in three years from its purchase price of £19,988 to only £7,830 value in 2019.
Record response rate for NFDA Dealer Attitude Survey
This NFDA Dealer Attitude Survey summer 2019 was conducted in July 2019 and asked franchised dealers 53 questions about their on-going relationship with their respective manufacturers. The questions covered a range of business issues and the impact on dealers’ satisfaction levels with their manufacturers’ relationship. Responses are scored from 1 (extremely dissatisfied) to 10 (extremely satisfied). NFDA surveyed 30 franchise networks and received 2,077 responses from dealers, equating to a record 50 per cent response rate.
Conversion rates set to improve in August, predict NAMA members
The latest National Association of Motor Auctions’ market attitude survey has found that more than 50 per cent of members expect conversion rates to increase in August. “This has been assisted by the volume of vehicles coming though remarketing centres which has meant buyers have had less vehicles to choose from and has in turn increased conversion rates of those vehicles that are available to buy,” said Louise Wallis, head of NAMA.
Kwik Fit: 18% of 18-34s involved in driving incident while using phone
Research carried out by Opinium on behalf of Kwik Fit suggests that more than 2.7 million UK drivers may have had a collision or veered off the road in the last two years because they were distracted by their mobile phone.
Drivers are now four times more likely to buy an electric vehicle, says NFDA
If all drivers in the market were to make their next car purchase tomorrow, we could expect the proportion of hybrid and pure electric cars to quadruple, according to the latest NFDA Consumer Attitude Survey 2019.
Survey shows strong loyalty among automotive apprentices
Findings from Drive My Career’s latest Insight revealed that 95 per cent of apprentices would remain with the same company if they received a job offer after their apprenticeship.