Tyre dealers stand to save thousands of pounds a year by shopping around when selecting payment processing providers. For a long time tyre retailers did business with cash, cheque and invoices. The next generation brought with it credit and debit card processing, something that has become the norm in garages. Now, a new generation of payment processing providers are offering to streamline the critical payment part of any business while also significantly reducing the associated fees.
Slough-based Tomato Tyres is integrating CAM International’s e-jobsheet tablet app for truck, bus, van and car tyre servicing. When work is conducted by Tomato Tyres’ technicians on fleet vehicles, e-jobsheet will enable job data to be passed automatically via TiDaeX as it is completed on the tablet, including a copy of the job card, signatures and any photos provided.
Bandvulc has unveiled a new website, which has been created as a mobile-first tyre information portal, providing technicians with easy to view detailed, technical information about each Bandvulc retread tyre whilst giving customers an overview of tyres by application type, to aid tyre choice.
Westlake Tyre has launched a new global website. Westlaketyre.com features “a more intuitive and responsive user interface, is optimized for various digital devices such as PC, smartphones, and tablets”, according to the company. Regionalised multilingual versions of the website will be available “for each region” in the coming months.
Yorkshire Industrial Tyres is introducing the combination of UniSerV Call Logging implementation and CAM International’s e-jobsheet app system to its Barnsley site to streamline its processes following the success of the system at its sister company, GW Tyres, in Wakefield.
At the start of November 2020, TyreOps officially launched its web and app-based tyre software solution. Seven months later, TyreOps is just about to come out of beta testing and has eight customers and several more prospects.
TyreRunner.com has appointed Gavin Marshall to its board of directors weeks after TyreRunner.com revealed plans to double headcount. Marshall was previously the CEO of Middlesbrough-based North Eastern Tyres & Exhausts (NETE) which he successfully sold to Stapleton’s tyres, a wholly owned subsidiary of the Itochu corporation of Japan, parent company to Kwik-fit.
Bridgestone’s First Stop retail network is offering Techman Pro as part of its franchise programme in the UK. According to Bridgestone, First Stop TechMan Pro creates “greater levels of professionalism across its forecourts thanks to real-time digital reporting – including personalised camera and video analysis – as well as data on workshop efficiencies, in a win-win for customers and dealers alike”. First Stop has hailed the technology as “a game-changing addition to its existing dealer package”, adding that it will play an integral role in helping the network grow to 220 centres by 2024.
Phil May, owner of Strood based RM Tyres, passed the million-pound milestone at the end of February, the peak of 12 months during which his company has seen an unprecedented increase in online sales. For all of the tyre sales processed by RM Tyres through TyreClick, 28 per cent have come in the past 12 months, an indication of the surge in consumers opting to buy their tyres online.
Online tyre retailers Tirebuyer and Tirescanner have merged to create a new Tirebuyer.com that will be led by president and CEO Michael Welch OBE, who formerly founded Blackcircles and then Tirescanner. ATD (American Tire Distributors), Tirebuyer’s parent company, is the largest tyre distributor in the world. The new Tirebuyer will operate over 11,000 installer partner locations across the USA. According to the company, Tirebuyer sales day one are in the high eight-figure range. “We expect to climb sales to multiple nine figures over the coming years”. There is even talk of hitting the billion-dollar turnover mark.
Motorcycle and specialist tyre distributor Bickers will launch a new Click & Collect website on 10 March. The company said it has developed the site to help its motorcycle tyre customers gain online sales. It will promote Click & Collect to consumers as a way to drive footfall to dealers’ shops. Bickers wants to develop its Click & Collect Partner network with the new site too. It says the new site will help participating partners to increase profits, promote growth opportunities, to network and upsell additional items. Backing its new site, Bickers adds that Office for National Statistics data shows retail online purchases have increased by 42 per cent in 2020 over 2019. This big jump is an effect of national and regional lockdowns to combat the pandemic, but also follows the long-term retail trend towards online purchases.
PCL has integrated its ecommerce and distributor portal into its pclairtechnology.com website. Distributors and end users will now have a single point of online access to PCL’s products, news, information, account management and order entry services. According to the company, the enhanced website has been updated for convenience and ease of use.
Autodata has launched a version of its e-commerce website in the Romanian language. Autodata is an e-commerce technical solution for body shops around the world. In addition to the platform, it is also available as an API, and provides comprehensive Original Equipment (OE) sourced technical information for the service, maintenance, diagnostics, and repair of 90 per cent of vehicles on the road in Romania.
One of the most pronounced effects of the pandemic on the tyre retail business has been the uptick in online and mobile tyre business. RubberHub, a Software-as-a-Solution (SaaS) project originating in Canada, launched its beta product in 2019 and went fully goes fully live this month (February 2020), with followers and test users already hailing from around Canada, the USA and the UK. Tyres & Accessories found out more from RubberHub Inc. president and founder, David Mulensteen.
Independent garages across the UK are valuing the benefits of a web-based Garage Management System more than ever before, say workshop management specialists TechMan. Remote access to business data from any device, has long been enjoyed by workshops using TechMan but never has productivity been more essential for busy garages than during the ongoing pandemic.