Digitisation has been an extremely important trend in 2020, to say the least. Due to the restrictions implemented by global governments to combat the spread of Covid-19, the use of technology to perform all sorts of basic business functions has never been as widespread in its usage. While tyre fitting businesses have been spared enforced closure with their rightful designation as an essential service, the implementation of solid digital systems to assist operational and marketing functions has been vital – more so than ever before. Tyres & Accessories used one digital system with which many are now intimately acquainted – Microsoft Teams – to speak to the commercial director of tyre business software systems provider CAM, Steve Daly, about how the company has supported this increased digitisation, as well as the general growth in companies employing CAM’s solutions, such as e-jobsheet and Fitter-Force. This interview is also available as a video to subscribers below.
South-east UK tyre service provider, Tyreteam has invested in systems supplier CAM’s technology for the first time with its new fitter-force digital tablet technology. The new system is designed to remove back office costs and inaccuracies associated with the manual completion of service work. CAM adds that fitter-force will enable the supplier of commercial, passenger van and industrial to improve its customer service through operational responsiveness.
Motherwell-based Auchinlea Tyres Ltd is participating in CAM’s new fitter-force digital tablet technology to remove back office costs and inaccuracies associated with the manual completion of service work, while improving its customer service through operational responsiveness.
The inaugural Fitter-Force Forum on 12 June in Birmingham, hosted by CAM was attended by medium-sized fleet tyre service specialists from the UK and Republic of Ireland, including AA Tyre Master, Paul Jarrold Tyres, S Tyres and Three Counties Tyre Services, which are encouraged to be early adopters of the new Fitter-Force platform. The participants benefited from a demonstration of Fitter-Force, which combines the operational responsiveness of digital tablet technology through e-jobsheet with premier tyre management software for all fleet tyre work for car, van, bus, agri or truck as well offering comprehensive, generic tyre management capabilities.
A new initiative involving medium-sized fleet tyre service providers is taking place in June, marking the inaugural Fitter-Force Forum hosted by CAM.
The roundtable will bring together early adopters of the new Fitter-Force platform developed by CAM who have committed to the initiative including road-testing the platform ahead of its roll-out. These include AA Tyremaster of Dublin, Paul Jarrold Tyres from Monmouth, Quality Assured Fleet Services in Oldham, S Tyres in Cork, and Three Counties Tyre Services based in Milton Keynes.
The new Fitter-Force platform from CAM is designed to remove many back-office costs and inaccuracies associated with the manual completion of service work for small to medium-sized fleet tyre service operators, while also improving customer service through operational responsiveness.