Inaugural Fitter-Force forum commits to fleet tyre service connectivity
The inaugural Fitter-Force Forum on 12 June in Birmingham, hosted by CAM was attended by medium-sized fleet tyre service specialists from the UK and Republic of Ireland, including AA Tyre Master, Paul Jarrold Tyres, S Tyres and Three Counties Tyre Services, which are encouraged to be early adopters of the new Fitter-Force platform. The participants benefited from a demonstration of Fitter-Force, which combines the operational responsiveness of digital tablet technology through e-jobsheet with premier tyre management software for all fleet tyre work for car, van, bus, agri or truck as well offering comprehensive, generic tyre management capabilities.
The group identified the critical ‘pain points’ which affect their current business operations such as night call/on call management, compliance, tyre sourcing, the cost of admin for third party work, and stock management – notably work allocation and post-job reconciliation – as the key priorities for the continuing development of the platform.
Steve Daly, commercial director of CAM, commented, “The movement of data (or not) between parties will become a major decision factor in who deals with whom. The aim of Fitter-Force is to enable small to medium-sized dealers to be able to get connected through cost-effective IT enablement. Our next generation IT software, positioned integrally within CameoTM, will allow tyre service providers to collate and share work data should they choose to, enabling new levels of connectivity between independent business partners.”
Attending the Fitter-Force Forum, Mike Jarrold of Paul Jarrold Tyres Ltd, said, “The first meeting was an excellent opportunity to learn more about the development of Fitter-Force and its benefits to our business in terms of maximising efficiencies, alleviating paper chasing and re-keying, saving on admin costs, and providing stock control. It was also very beneficial to exchange experiences and share best practice with other similar-sized operations. We’re confident the roundtable will enable us to help shape this industry-specific technology so that we continue to enhance and grow our businesses.”