In 2017 Daryl Magowan Snr. hatched the plan for a next-generation tyre warehouse and paperless warehouse management system. By 2019 plans were well underway, with the Magowan’s Tyres team cooperating closely with Mike Allen and the software professionals at Cam. Two years later, both the building and its cutting-edge software system are up and running at the bespoke site just outside Belfast. Tyres & Accessories recently toured the site in order to find out more about the warehouse, its software and the significant efficiencies they offer not only Magowan’s but the wider tyre wholesale business.
CAM is celebrating its 40th anniversary this month by committing to continue investment £1.5 million of investment a year in research and development design to “keep the tyre industry connected” and help “amplify its growth into the future”.
Since its inception in 1981 by founders Trevor Allen and Len Miller, CAM has expanded to be the primary tyre solutions provider for 19 of the UK’s top 25 tyre wholesalers, and 16 of the UK’s top 25 tyre retailers have chosen CAM products to manage their tyre systems.
Vaculug has signed an exclusive five-year agreement with CAM International, which will allow its service partners subscribed to the e-jobsheet tablet app for truck, bus, van, industrial and car fleet work to be integrated with its systems via the TiDaeX platform.
Yorkshire Industrial Tyres is introducing the combination of UniSerV Call Logging implementation and CAM International’s e-jobsheet app system to its Barnsley site to streamline its processes following the success of the system at its sister company, GW Tyres, in Wakefield.
Cam has extended its support of UK racing prospect Dan Zelos, current Mini Challenge UK Graduate Cup champion, to cover the 2021/22 season. The sponsorship is part of Cam’s ongoing investment in internal and external talent and skills development. 22-year old Zelos will continue his driving development in the Mini Challenge UK and on his journey to reach the British Touring Car Championship and beyond.
Exmouth-based Adam Brice Tyres, which specialises in mobile tyre fitting services for car, truck, agriculture, earthmover and plant, has gone ‘live’ with e-jobsheet standalone to digitise its business, speeding up work-to-billing processes.
Digitisation has been an extremely important trend in 2020, to say the least. Due to the restrictions implemented by global governments to combat the spread of Covid-19, the use of technology to perform all sorts of basic business functions has never been as widespread in its usage. While tyre fitting businesses have been spared enforced closure with their rightful designation as an essential service, the implementation of solid digital systems to assist operational and marketing functions has been vital – more so than ever before. Tyres & Accessories used one digital system with which many are now intimately acquainted – Microsoft Teams – to speak to the commercial director of tyre business software systems provider CAM, Steve Daly, about how the company has supported this increased digitisation, as well as the general growth in companies employing CAM’s solutions, such as e-jobsheet and Fitter-Force. This interview is also available as a video to subscribers below.
TRS Tyres has gone live with CAM software solutions and e-jobsheet. The Lancashire company will use the systems to support its commercial tyre service function, as well as enabling the casing company to control its inbound and outbound stock effectively, with greater visibility of product across its two sites.
CAM has appointed experienced senior manager Rob Harber as chief technology officer. He will oversee the technical direction of the company and manage the reengineering of aspects of its software solutions to anticipate and meet customers’ requirements, spearheaded by Azure Cloud migration, CAM states.
CAM is introducing a new online payment gateway in April 2020 that will align with future trading conditions to be negotiated between the UK and its EU trading country partners in the months ahead. It will also meet the SCA (Strong Customer Authentication) Regulation, part of the EU Revised Directive on Payment Services, which came into force on 14 September 2019, aimed at reducing fraudulent crime associated with online debit and credit card payments.
CAM’s Online Tyre Catalogue (OTC) now includes 600 brands and more than 326,000 individual products on the back of “unprecedented growth in the last 12 months,” the company states The central tyre data hub includes labelling information where applicable, product size data, and visuals across all available categories of tyre. Users can access the data anywhere in the world.
CAM is expanding its management team with the appointment of Carl Murphy as its new head of technical delivery. The company said the position forms part of its ongoing investment strategy to support its continued growth, while ensuring its delivery process continues to meet the constantly evolving requirements of the industry.
CAM has been awarded Gold accreditation by Investors in People (IIP). The award indicates that CAM is in the top 16 per cent of accredited organisations across the UK, demonstrating commitment to excellent customer service delivery. The assessors recognised the people and process investment CAM has made over the past two years, as well as the hard work the whole company has put in to continually improving its customer service and support business culture.