Tag: CAM
Investors in People awards CAM Gold accreditation
CAM has been awarded Gold accreditation by Investors in People (IIP). The award indicates that CAM is in the top 16 per cent of accredited organisations across the UK, demonstrating commitment to excellent customer service delivery. The assessors recognised the people and process investment CAM has made over the past two years, as well as the hard work the whole company has put in to continually improving its customer service and support business culture.
New senior developer joins CAM
CAM is expanding its software development team with the appointment of John Reed as a senior developer. According to the company, his appointment “highlights the importance the business places on the CAM ecosystem in creating products that support all forms of business, from multi depot retail outlets to mobile businesses that bring services to them”.
Furrows Tyres invests in CAM Cloud
Telford-based Furrows Tyres will use CAM Cloud to host its Cameo POS, stock, billing and ledgers system. CAMbi will also deliver business intelligence and reporting functionality. Cameo is designed to provide the dealer with a managed service that ensures robust, hassle-free maintenance of its server and a secure backup solution.
Tyreteam invests in CAM’s fitter-force tablet technology
South-east UK tyre service provider, Tyreteam has invested in systems supplier CAM’s technology for the first time with its new fitter-force digital tablet technology. The new system is designed to remove back office costs and inaccuracies associated with the manual completion of service work. CAM adds that fitter-force will enable the supplier of commercial, passenger van and industrial to improve its customer service through operational responsiveness.
Auchinlea invests in fitter-force
Motherwell-based Auchinlea Tyres Ltd is participating in CAM’s new fitter-force digital tablet technology to remove back office costs and inaccuracies associated with the manual completion of service work, while improving its customer service through operational responsiveness.
Bridgestone Europe’s FleetBridge system integrates e-jobsheet in UK
The integration of CAM’s e-jobsheet into Bridgestone Europe’s FleetBridge system has gone live this week. The systems provider states that the integration will enable the open-access, digital tablet-based service work exchange platform for truck, bus, van, and now also car, to deliver greater shared accuracy between e-jobsheet dealer subscribers and Bridgestone Europe.
Practical emergence of RFID unlocks data opportunities
The industrialisation of big data has been progressing quickly in recent years within the automotive segment. TPMS sensor technology and the networks they feed data into have enabled increasingly sophisticated software systems to be created to use the massive amount of data we are now able to collect more effectively. Such systems are also able to increase the business applications of another technology, radio-frequency identification, or RFID, helping commercial tyre distribution chains to increase cost, time, and safety efficiency as well as accuracy in their collection of data. Steve Daly, commercial director of CAM, the provider of e-jobsheet, TiDaeX, and the Online Tyre Catalogue, told Tyres & Accessories about the opportunities RFID is now unlocking, and how future, more affordable reading technology could increase the reach of these gains.
CAM appoints Frankie Sharp head of product management
CAM has expanded its management team with the promotion of Frankie Sharp to head of product management. The company states that the new addition to the management team is part of its ongoing commitment to drive innovation in the business to ensure its software solutions continue to meet the industry’s needs.
CAM introduces MIDaS3
The MIDaS3 B2B e-commerce platform is being launched by CAM. According to the company, it will enable retailers to interact with dealers more effectively online by delivering stock to all their digital devices including mobile, tablet and PC.
CAM commits to mentoring UniSerV users
CAM is embarking on a mentoring programme for its UniSerV users over the next six months, consolidating its major investment in both the platform and to the UniSerV User Group forum over the past five years.
Inaugural Fitter-Force forum commits to fleet tyre service connectivity
The inaugural Fitter-Force Forum on 12 June in Birmingham, hosted by CAM was attended by medium-sized fleet tyre service specialists from the UK and Republic of Ireland, including AA Tyre Master, Paul Jarrold Tyres, S Tyres and Three Counties Tyre Services, which are encouraged to be early adopters of the new Fitter-Force platform. The participants benefited from a demonstration of Fitter-Force, which combines the operational responsiveness of digital tablet technology through e-jobsheet with premier tyre management software for all fleet tyre work for car, van, bus, agri or truck as well offering comprehensive, generic tyre management capabilities.
Experienced customer service account manager joins CAM
Mark Erwood is joining CAM as key account manager, tasked with providing high levels of customer interaction across the UK and Ireland to help tyre dealers develop their businesses through CAM’s IT enablement.
First Fitter-Force forum
A new initiative involving medium-sized fleet tyre service providers is taking place in June, marking the inaugural Fitter-Force Forum hosted by CAM. The roundtable will bring together early adopters of the new Fitter-Force platform developed by CAM who have committed to the initiative including road-testing the platform ahead of its roll-out. These include AA Tyremaster of Dublin, Paul Jarrold Tyres from Monmouth, Quality Assured Fleet Services in Oldham, S Tyres in Cork, and Three Counties Tyre Services based in Milton Keynes.
CAM to introduce ‘Fitter-Force’ for SME fleet tyre firms
The new Fitter-Force platform from CAM is designed to remove many back-office costs and inaccuracies associated with the manual completion of service work for small to medium-sized fleet tyre service operators, while also improving customer service through operational responsiveness.
CAM’s online tool helps customers become GDPR ready
In fewer than four months, the new General Data Protection Regulation (GDPR) will become active, presenting businesses with a number of requirements related to the way they process data. Ahead of the 25 May 2018 deadline, systems provider CAM is introducing a dedicated GDPR online tool created by specialist lawyers to help customers prepare fully for “the seismic changes the legislation will generate.”