TRS Tyres has gone live with CAM software solutions and e-jobsheet. The Lancashire company will use the systems to support its commercial tyre service function, as well as enabling the casing company to control its inbound and outbound stock effectively, with greater visibility of product across its two sites.
CAM has appointed experienced senior manager Rob Harber as chief technology officer. He will oversee the technical direction of the company and manage the reengineering of aspects of its software solutions to anticipate and meet customers’ requirements, spearheaded by Azure Cloud migration, CAM states.
CAM is introducing a new online payment gateway in April 2020 that will align with future trading conditions to be negotiated between the UK and its EU trading country partners in the months ahead. It will also meet the SCA (Strong Customer Authentication) Regulation, part of the EU Revised Directive on Payment Services, which came into force on 14 September 2019, aimed at reducing fraudulent crime associated with online debit and credit card payments.
CAM’s Online Tyre Catalogue (OTC) now includes 600 brands and more than 326,000 individual products on the back of “unprecedented growth in the last 12 months,” the company states The central tyre data hub includes labelling information where applicable, product size data, and visuals across all available categories of tyre. Users can access the data anywhere in the world.
CAM is expanding its management team with the appointment of Carl Murphy as its new head of technical delivery. The company said the position forms part of its ongoing investment strategy to support its continued growth, while ensuring its delivery process continues to meet the constantly evolving requirements of the industry.
CAM has been awarded Gold accreditation by Investors in People (IIP). The award indicates that CAM is in the top 16 per cent of accredited organisations across the UK, demonstrating commitment to excellent customer service delivery. The assessors recognised the people and process investment CAM has made over the past two years, as well as the hard work the whole company has put in to continually improving its customer service and support business culture.
CAM is expanding its software development team with the appointment of John Reed as a senior developer. According to the company, his appointment “highlights the importance the business places on the CAM ecosystem in creating products that support all forms of business, from multi depot retail outlets to mobile businesses that bring services to them”.
Telford-based Furrows Tyres will use CAM Cloud to host its Cameo POS, stock, billing and ledgers system. CAMbi will also deliver business intelligence and reporting functionality. Cameo is designed to provide the dealer with a managed service that ensures robust, hassle-free maintenance of its server and a secure backup solution.
South-east UK tyre service provider, Tyreteam has invested in systems supplier CAM’s technology for the first time with its new fitter-force digital tablet technology. The new system is designed to remove back office costs and inaccuracies associated with the manual completion of service work. CAM adds that fitter-force will enable the supplier of commercial, passenger van and industrial to improve its customer service through operational responsiveness.
Motherwell-based Auchinlea Tyres Ltd is participating in CAM’s new fitter-force digital tablet technology to remove back office costs and inaccuracies associated with the manual completion of service work, while improving its customer service through operational responsiveness.
The integration of CAM’s e-jobsheet into Bridgestone Europe’s FleetBridge system has gone live this week. The systems provider states that the integration will enable the open-access, digital tablet-based service work exchange platform for truck, bus, van, and now also car, to deliver greater shared accuracy between e-jobsheet dealer subscribers and Bridgestone Europe.
The industrialisation of big data has been progressing quickly in recent years within the automotive segment. TPMS sensor technology and the networks they feed data into have enabled increasingly sophisticated software systems to be created to use the massive amount of data we are now able to collect more effectively. Such systems are also able to increase the business applications of another technology, radio-frequency identification, or RFID, helping commercial tyre distribution chains to increase cost, time, and safety efficiency as well as accuracy in their collection of data. Steve Daly, commercial director of CAM, the provider of e-jobsheet, TiDaeX, and the Online Tyre Catalogue, told Tyres & Accessories about the opportunities RFID is now unlocking, and how future, more affordable reading technology could increase the reach of these gains.
CAM has expanded its management team with the promotion of Frankie Sharp to head of product management. The company states that the new addition to the management team is part of its ongoing commitment to drive innovation in the business to ensure its software solutions continue to meet the industry’s needs.