Tyre Maintenance will use the open-access e-jobsheet app for its commercial tyre servicing operations. The company has also introduced a new group call centre, which will support its customer service operations. Operating across five depots employing 70 technicians, Tyre Maintenance will be able to establish an interchange of work with sister-company R & J Strang aligned via the TiDaeX platform, securing intercompany accuracy, and delivering time and admin cost efficiencies.
The number of dealers in the UK subscribed to open-access commercial tyre service app e-jobsheet has reached 60. The app connects dealers to several tyre manufacturers, allowing commercial tyre service providers to save administration time and money when conducting third party work. Dealers can also present their own direct fleet work to the highest standards.
Jethro ‘J’ Poole is the manager and commercial tyre technician at M.D.F Truck Tyres, the commercial tyre arm and the newest of the M.D.F family of businesses. Operating from its base in Great Yarmouth, M.D.F Transport specialises in transport for the wind energy, oil and gas industries and transporting abnormal loads. Its 25 lorries and 70 trailers are maintained by M.D.F Commercials, its sister commercial workshop.
CAM International have signed an agreement with Continental Tyre’s fleet management division, Conti360° Solutions, to help e-jobsheet app subscribers directly connect with fleet management software – via the TiDaeX platform.
A total of 26 commercial tyre service providers have successfully installed integration between Cam International’s TiDaeX and Bridgestone’s FleetBridge system. According to Cam International, the companies are using e-jobsheet to connect with FleetBridge in order to secure “greater shared data accuracy and efficiency between connected dealers and Bridgestone Europe”. The systemised link is said to make it easier to do business with the global tyre manufacturer, by markedly reducing the dealers’ admin workload where Bridgestone fleet work is concerned.
CAM is celebrating its 40th anniversary this month by committing to continue investment £1.5 million of investment a year in research and development design to “keep the tyre industry connected” and help “amplify its growth into the future”.
Since its inception in 1981 by founders Trevor Allen and Len Miller, CAM has expanded to be the primary tyre solutions provider for 19 of the UK’s top 25 tyre wholesalers, and 16 of the UK’s top 25 tyre retailers have chosen CAM products to manage their tyre systems.
Vaculug has signed an exclusive five-year agreement with CAM International, which will allow its service partners subscribed to the e-jobsheet tablet app for truck, bus, van, industrial and car fleet work to be integrated with its systems via the TiDaeX platform.
Slough-based Tomato Tyres is integrating CAM International’s e-jobsheet tablet app for truck, bus, van and car tyre servicing. When work is conducted by Tomato Tyres’ technicians on fleet vehicles, e-jobsheet will enable job data to be passed automatically via TiDaeX as it is completed on the tablet, including a copy of the job card, signatures and any photos provided.
Yorkshire Industrial Tyres is introducing the combination of UniSerV Call Logging implementation and CAM International’s e-jobsheet app system to its Barnsley site to streamline its processes following the success of the system at its sister company, GW Tyres, in Wakefield.
Exmouth-based Adam Brice Tyres, which specialises in mobile tyre fitting services for car, truck, agriculture, earthmover and plant, has gone ‘live’ with e-jobsheet standalone to digitise its business, speeding up work-to-billing processes.
Digitisation has been an extremely important trend in 2020, to say the least. Due to the restrictions implemented by global governments to combat the spread of Covid-19, the use of technology to perform all sorts of basic business functions has never been as widespread in its usage. While tyre fitting businesses have been spared enforced closure with their rightful designation as an essential service, the implementation of solid digital systems to assist operational and marketing functions has been vital – more so than ever before. Tyres & Accessories used one digital system with which many are now intimately acquainted – Microsoft Teams – to speak to the commercial director of tyre business software systems provider CAM, Steve Daly, about how the company has supported this increased digitisation, as well as the general growth in companies employing CAM’s solutions, such as e-jobsheet and Fitter-Force. This interview is also available as a video to subscribers below.
TRS Tyres has gone live with CAM software solutions and e-jobsheet. The Lancashire company will use the systems to support its commercial tyre service function, as well as enabling the casing company to control its inbound and outbound stock effectively, with greater visibility of product across its two sites.
CAM is introducing a new online payment gateway in April 2020 that will align with future trading conditions to be negotiated between the UK and its EU trading country partners in the months ahead. It will also meet the SCA (Strong Customer Authentication) Regulation, part of the EU Revised Directive on Payment Services, which came into force on 14 September 2019, aimed at reducing fraudulent crime associated with online debit and credit card payments.
A major supplier of tyre management systems into Spain is integrating e-jobsheet, the open-access, digital tablet-based service work platform for truck, bus and van, into its software. NETIXCloud’s partnership with CAM will enable its Spanish dealer customers to update stock efficiently in their dealer systems while simultaneously updating data in Fleetbridge if they are carrying out work for Bridgestone.