Nexen Tire a GCSI winner – again

The Global Management Association’s Soon-Hoon Bae (l) with Il-Hee Lee, from Nexen Tire’s Global Quality Management department

The Global Management Association, a research evaluation institution operated by South Korea’s Ministry of Trade, Industry and Energy, has voted Nexen Tire the tyre segment winner of its Global Customer Satisfaction Competency Index (GCSI) for the ninth consecutive year. The tyre maker’s victory is based upon feedback received by the approximately 102,000 respondents to an online survey performed in April 2018. The survey rated companies in categories such as customer satisfaction, customer value, global competency and loyalty.

Nexen Tire’s segment victory was acknowledged by the Global Management Association at a ceremony held in Shanghai, China on 21 June.

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