Pete Morys has rejoined Cam Systems 15-years after he left to set up his own software company. Morys is one of the best-known faces in the IT market and was a pioneer in the development of the software on which the market-leading Cameo program is based. He was technical director at Cam Systems between 1981 and his departure 12 years later in 1993.
In his new role as business development manager Morys will draw on his enormous technical and commercial knowledge to help customers develop the efficiency and productivity of their IT systems. He will work alongside fellow BDM Steve Collins and report to commercial director Steve Daly.
Cam Systems has warned tyre distributors that too many businesses are taking an “out of sight, out of mind” approach to computer hardware. The company says that because the reliability and consistency of performance of equipment such as servers and desktop PCs is so good, many businesses forget the need for maintenance, upgrading or replacement.
“Servers are a good case in point,” says Steve Daly, Cam’s recently appointed commercial director. “Most hardware is supplied by Cam with a three-year on-site service support contract which provides full cover for the duration of the term. But the problem arises when the three years expires and the Server is effectively unprotected against failure or malfunction.”
Cam Systems has announced the appointment of Steve Daly to the newly-created Board position of commercial director. Daly was formerly head of UK sales for Destiny Wireless Plc where he worked with Cam as a client, as well as with other leading customers such as National Grid Wireless, Alfred McAlpine and Acuity Management Systems.
The new role at Cam will see Daly splitting his time and energy between two major priorities. He will spearhead the development of Cam’s presence and influence in non-traditional markets and technologies, as the company looks to broaden its capabilities and range of products and services. Another prime task will be to work with the existing customer base to provide improved service delivery levels and develop broader commercial relationships.
A new software module developed by Cam Systems for its MIDaS program is designed to help retailers improve the efficiency and accuracy of their online sales. The MIDaS tyre retail and wholesale stock management system now handles somewhere in the region of £140 million worth of product transactions, equating to more than 3 million tyre each year. Using the same system, Cam says it has responded to growing market demand by developing a B2C (business to consumer) solution for website stock, pricing and order processing functions.
Typically, website stock and pricing details are entered manually using a spreadsheet system, which is extremely time intensive, prone to inaccuracies and needs to be repeated on a regular basis as pricing and stock details constantly change. The MIDaS B2C module makes that process redundant as it is fully integrated with the Cameo operating system, which allows it to set up and export product and price data direct to the website. This is a vastly more efficient and accurate process than a paper-based system and gives retailers complete control of data which appears online.
MAM Software is aiming to target the tyre market following the company’s appointment of Graham Dunford as a new Senior Sales Manager for its Autopart ERP solution. Dunford will spearhead the company’s drive into the tyre market, with a focus on increasing its penetration of the retail, wholesale and fast-fit sectors.
MAM Software is reportedly the largest provider of distribution and retail ERP solutions into the automotive aftermarket and has already established a significant user base in the tyre, fast fit and repair sector. As well as supplying national chains such as Formula 1 Autocentres, Mr Clutch, Wilco Fastfit, LSUK and Just Car Clinics, MAM also supports several well-known regional tyre companies and exhaust distributors including CES, Goodtread and Cooper Brothers.
After 26 years the Unity Tyre Co Ltd Northern Division has moved to new purpose built offices and a 28,500 sq ft warehouse in Keighley, West Yorkshire. Unity has operated its tyre distribution and wholesale service to Northern Division customers from the original site at Walk Mills, Keighley for almost three decades. Originally a woollen mill warehouse, Walk Mills was restricted in the amount of space available for the increase in stock holding that the company had planned as part of its expansion strategy. Unity needed to find premises that would allow scope for it to increase its stock holding so it could offer even more choice of products to its existing customer base in the North of England, as well as service the results of its successful sales and marketing drive.
An innovative new way of turning hand written paperwork into electronically transmittable data is set to transform the way in which tyre businesses process information from mobile technicians and other remote workers. Using state-of-the-art hardware, experts at Cam Systems have developed an affordable electronic ballpoint ink pen, which allows a workforce to capture information on paper at one location and transmit it via a Bluetooth enabled device, to another.
The so-called Cam-ePen system is expected to be particularly popular with tyre dealers providing on-site service and roadside breakdown assistance. It will also play an important role in capturing workshop records and job cards or timesheets, in fact practically anything that is currently being documented on paper can be adapted. It means paperwork based reports and signature authorizations can be completed instantly with real time data exchange linked to a central data management system.
Online ordering of tyres between wholesalers and their retail customers is undergoing a technology-driven revolution, which is improving business efficiency through time and cost savings. One dedicated IT system developed by Cam Systems is already on track to deal with one-in-five of all wholesale tyre sales by the end of the year. And the proportion of sales traded online will gather pace as more businesses get involved and new systems become available.
Cam Systems released its MIDaS Virtual Warehouse system into the market as long ago as 1996. It allows wholesalers to set up direct online trading links with customers for 24-7-365 stock, price and delivery enquiries and order placement. But the trigger for industry-wide use of the system came with easy access to broadband, offering speed and reliability of connection and data transfer.
Cam Systems has appointed the former IT and marketing manager of Broadway Tyres as part of an ongoing drive to build its account management team. PJ Aass worked closely with Cam during the two and a half years he managed the IT side of Broadway Tyres’ business. After leaving the wholesaler to complete an eight-month contract in Norway, PJ returned to the UK and the tyre industry after accepting an offer to join Cam Systems.
Cam Systems has recruited a new finance and operations manager to join the senior management team at its Gloucestershire head office. The new appointment is 39-year old Kieran Burroughs, who will replace long-serving financial director Richard Abolins, who has left the company to work closer to his home in Taunton.
Cam Systems has launched a newly designed website at www.cam-systems.co.uk. To mark the occasion, the company has also introduced a new corporate identity as part of a marketing campaign to build greater awareness and understanding within the UK tyre industry.
“Initially the site is aimed at introducing Cam’s people, products and services. All of our resources are in regular communication with our customers and we feel it essential that they have the opportunity to put faces to the names in our 30-strong team,” explained Steve Bazeley, Cam’s Business Development Director.
NetDespatch web services have revolutionised customer service at Bike Tyrestore, the leading motorbike tyre wholesaler has reported. NetDespatch has supplied its Velocity web-based shipping, tracking and systems integration services to provide a live system connecting Bike Tyrestore’s call centre, warehouse despatch operation and 3000 plus customers nationwide, with their express delivery parcel carrier APC Overnight.
A major investment programme and restructuring of operations at Cam Systems has delivered an innovative new approach to managing IT Support needs. The Gloucestershire-based tyre trade software specialist has redefined its support operation to offer three distinct options to meet the changing needs of customers and reflect the continuing development and diversity of the IT sector.
Cam Systems has appointed a new Senior Developer to join its management team to strengthen both its product development capability and assist with the career progression of its in house team of software developers.
Karyn Boots joins the company’s Gloucestershire head office from Atkins Management Consultants, a leading provider of technology-based consultancy and support services to major clients in the public and private sectors. As an IT Consultant with the £1 billion turnover company, Karyn worked with organisations including the Welsh Assembly, Swindon Borough Council and the Welsh Development Agency.
The tyre industry is being swamped by companies trying to grab a piece of the e-commerce cake. Whether individuals like it or not, surviving in the tyre market in the future will depend upon access to technology, and the ability to buy and sell stock on-line. Who do you turn to? ContiContact? Tyreman? Cam Systems, Team Systems, who? Do you need Internet, or EDI? What are the legalities? The whole concept is confusing to the layman and the trader alike and the pace of change can be frightening to those who are not e-literate as they feel they may be left behind by increasingly-sophisticated customers. This series of articles looks at the potential, the hazards, the products, and throws in a healthy pinch of salt but still concludes that the future is electronic.