Workshops “can’t survive on one piece of diagnostic kit” – Launch UK

Dave Richards

Launch UK managing director, Dave Richards, believes the automotive aftermarket has come a long way in embracing diagnostics, but that workshops require more support in order to offer a complete solution as one piece of kit is no longer enough to offer the best possible service and coverage.

“A number of garages don’t have any diagnostic kit,” said Richards. “Many look for a product that will do and cover everything but the marketplace changes so rapidly that it’s just important to establish a diagnostic solution and build accordingly.
“Products have become extremely easy to use and intuitive enabling technicians to simply connect, select the vehicle and run the fault diagnosis. New vehicles were out of reach for the aftermarket but with new diagnostic solutions, we’re ensuring workshops can capture more of the new vehicle market.”

Launch has continued to amend its offering and have solutions to offer a number of budgets. Just recently, it unveiled the next generation of diagnostic tools, X-431 PRO, offering a full fault system diagnosis for an exhaustive list of American, Asian and European vehicle manufacturers. The product joined X-431 PAD and GDS in offering a diagnostic solution for every workshop requirement and budget.
Richard added: “Choosing a diagnostic tool is often more about choosing the provider ahead of the product. Workshops and motor factors have to ensure the service and support is in place to help them with getting the most from the product. This includes extensive vehicle coverage, cost-effective updates and good hardware, all of which have been the backbone of our growth over the past 10 years.”

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