Techking Introduces Service Centre Concept
During the CITExpo exhibition Techking Tires focused upon presenting its new “Techking Service Centers” (TSC) to interested parties. TSC is a training and educational facility for customers through which can gain information on topics such as tyre repair and maintenance from Techking specialists. Just recently the Qingdao, China based OTR tyre specialist inaugurated the first TSC as its head office location; it serves as a model for further centres, explains Techking Marketing’s Benjamin Zhang. The first TSC outside of China, located in the vicinity of a local customer will soon open in South Africa. This is, incidentally, an essential component of the TSC concept – the service centres will typically be built in partnership with customers, with all essential equipment and operations supplied. “Our goal is to supply the highest quality tyre solutions possible,” Zhang continues. And, according to Zhang, this is a “key point of difference between us and the competition.”
In addition to introducing the new TSC concept during CITExpo, the OTR tyre manufacturer used the opportunity to present a self manufactured crossply tyre. Previously the company founder Tech Wang solely developed, produced and marketed radial tyres. “Crossply tyre are still needed in some countries,” Benjamin Zhang explained. “In principle we can, as a tyre manufacturer, offer all required products.” The crossply range is, admittedly, currently still in its infancy, and only a few sizes – for example, the L3 in 20, 25 and 29-inch and the L5 in 25-inch – are currently available. Additional products and sizes are already in the pipeline and are already in the company’s catalogue.