Jet Wheel Tyre talks Hunter aligner revenue boost
The director of a three-branch garage is reporting a “sharp increase” in alignment revenue following the installation of Hunter’s latest aligners from UK distributor Pro-Align. The company said the accuracy and reliability of the premium machinery, the transparency the machines offer Jet Wheel Tyre’s customers and Pro-Align’s ability to fit the Hunter machinery into tight spaces were the most important factors in its selection of wheel aligners.
Jet Wheel Tyre director Cliff Crane said its sites in Benfleet, Pitsea and Rayleigh, “could immediately see a sharp increase in alignment revenue when the first Hunter HawkEye Special was installed. The Hunter gives full transparency in the way it identifies and highlights recommended alignment adjustment work, via the clear print out.
“We’ve built our business model based on customer care and product value so that we can build loyalty and repeat business. It’s therefore vitally important to us that we can rely on equipment that is reliable, fast and accurate, such as that from Pro-Align.”
Crane also explained how Pro-Align had been able to accommodate the company’s particular needs: “Pitsea and Rayleigh both had space constraints but Pro-Align worked hard to present solutions with ways around the issues. This allowed us to be able to offer a better alignment service at both of these sites. All in all Pro-Align was very professional in everything it did.”
Paul Beaurain, managing director, Pro-Align, said: “It’s great news to hear of the very positive effect that our Hunter HawkEye equipment is having at each of Jet Wheel Tyre’s three branches. However, it’s not surprising as more and more customers are seeing for themselves the attractive revenue opportunities offered by wheel alignment.
“In this particular case, it’s also pleasing to know that we were able to address a particular issue, such as space constraints, and by working together overcame any obstacles presented to us.”