Michelin Ranked Highest in Satisfaction Survey
For the 11th time, Michelin earned the highest ranking in the J.D. Power and Associates 2008 Original Equipment Tire Customer Satisfaction Study. This year, Michelin’s study scores averaged 38 points higher than the industry average in each segment, the tyremaker said.
Michelin has topped the rankings in all four award segments including Luxury/Sport, Pick-up/Full-size Van, Mass Market/Non-Luxury Sport and SUV. The 2008 results bring Michelin’s total to an unprecedented 56 awards in the U.S., the company said. (Tire Review/Akron)