Goodyear piloting predictive service solutions with EV fleets
Collaborations with US-based shared mobility providers Borrow and Envoy are providing Goodyear Tire & Rubber the opportunity to pilot its predictive digital service solutions with electric vehicle fleets. Experience gained with the two companies allows Goodyear’s Innovation Lab in San Francisco to test solutions on new models of emerging mobility.
Goodyear’s work with Borrow involves using its predictive tyre servicing solution for connected fleets to forecast and automatically schedule needed tyre maintenance and replacement. The cloud-based platform leverages Goodyear’s tyre expertise to help it predict and automatically schedule tyre servicing via vehicle data and proprietary algorithms.
“Goodyear is focused on the future of mobility with a strong emphasis on fleets and electric vehicles,” said Chris Helsel, Goodyear’s chief technology officer. “This relationship with Borrow continues our testing of digital service solutions for consumer fleets, allowing Goodyear to lead in this space.”
Goodyear’s focus is to service the fleet’s tyres, as well as provide additional services to maximise Borrow’s uptime and customer experience. The vehicles are currently serviced with Goodyear’s mobile vans, with the potential to include its aligned dealer network and company-owned retail stores as the pilot progresses.
Launched in California in 2017, Borrow has put over 80 customers on the road so far and is projected to have 750 cars in service by the end of this year. By collaborating with Goodyear, Borrow aims to efficiently service its fleet to provide a hassle-free experience for its customers.
“We’re excited to pioneer this new ownership experience within the electric car revolution,” said Rodrigo de Guzman, Borrow’s founder and chief executive officer. “The world of transportation is evolving quickly and we’re wholeheartedly accepting that challenge in a way that’s meaningful to consumers and glad to be working with Goodyear.”
Goodyear’s effort with Borrow builds on an ongoing pilot with Envoy, a provider of shared on-demand, community-based electric vehicles, as well as a successful test program with Tesloop, a city-to-city mobility service that exclusively used Tesla electric vehicles. These initiatives were developed and implemented through Goodyear’s Innovation Lab in San Francisco, which works to connect with automakers, suppliers and mobility-related start-ups to build products and data-driven service models for fleets, autonomous vehicles and other mobility applications.