Motor Codes’ network exceeds 2,000
Bringing a huge boost for consumer protection, Motor Codes has announced a 45 per cent surge in its independent garage subscriber-base, taking the number of formally-endorsed local businesses to more than 2,000 across the UK.
Coupled with its 5,600-strong network of main dealers, all subscribed to the same clear-cut customer service standards and transparent online ratings regime, Motor Codes offers a comprehensive, approved garage finder and comparison site.
Explaining the reason for this spike in numbers, Chris Mason, managing director at Motor Codes, points to the proven benefits Motor Codes delivers both garage and customer:
“When Citizens Advice released its consumer complaints league tables this year, once again we saw independent garage repairs up there in the top three. We put together some figures of our own and showed that, for customers of Motor Codes garages, the risk is hugely reduced. We know that people who book through Motor Codes will spend roughly £19 million with garages this year and their survey returns, averaging a 93 per cent satisfaction rate, demonstrate the safe-spend environment that exists within the Motor Codes network.”
The mark of assurance that Motor Codes endorsement presents to potential garage customers is underlined by its fast-growing garage comparison service. Currently receiving over 6,000 online ratings from garage customers each month, totalling around 140,000 reviews to date on its garage finder at www.motorcodes.co.uk, people are able to research their local garage and make an informed choice.
“It’s this openness that attracts people,” continues Chris. “They know the garage is backed by a solid safety net and can see that it’s recommended by real customers. And, for business, this brings in new custom, which is why many hundreds of garages have joined Motor Codes this year.”