Towsafe helps car dealers stop illegal towing
Vehicle data expert, HPI, is offering motor dealers online access to information that will enable their customers to buy a car that will safely and legally tow their caravan. Many motorists are unaware that if their car is incorrectly matched to the caravan they are towing they may be stopped, fined £1,000 or gain three points on their licence. Towsafe, powered by HPI, has been providing a car and caravan matching service for over 10 years and now dealers can use this as a robust tool to secure a sales opportunity and increase customer satisfaction levels, whilst meeting their Duty of Care obligations.
With over 1 billion potential car and caravan combinations, dealers need access to the right information to help buyers ensure they are shopping around for the right vehicle. Towsafe harnesses the power of HPI’s extensive database to allow users to match their specific car to a caravan or vice versa.
Available online, at the click of a button, Towsafe is an important part of HPI’s focus on supporting dealers in offering a complete customer care solution. Dealers can simply log on to www.towsafe.co.uk and purchase credits to conduct matches. This will not only help their customers buy the right vehicle for their needs, staying safe on the road and avoiding police penalties, but protect the reputation of dealers by providing sound advice delivered by a name they can trust.
“Dealers can sell with confidence with Towsafe, helping them improve their customer service and safeguard their name,” says Kristian Welch, Consumer Director for HPI. “By simply logging on, dealers can check out caravan and car combinations for added peace of mind for them and their customers. Whilst dealers are by no means obliged to provide such a service, by doing so, it does demonstrate that they are going above and beyond to meet their Duty of Care, helping secure the deal and build lasting customer relationships.”