Continental is now offering a warranty of up to ten years on its agricultural tyres in the EMEA region. The warranty applies to all Continental radial agriculture tyres manufactured since 1 August 2017 that bear the ‘Engineered for Efficiency’ logo and have an applicable production code.
Cosmo Tires has added a mileage warranty to its passenger and light truck tyre line-up. The Tire Group International brand also has a “recap and casing warranty” on all its truck and bus tyres. Together they comprise the new “Cosmo Tires Warranty Suite”, the company states. In addition to adding more than 10 new sizes to its comprehensive road hazard programme, Cosmo also provides a mileage warranty of up to 45,000 miles on its RC-17 and El Jefe HT lines.
On the other side of the Atlantic Galgo and Cooper Tires have partnered to “increase productivity, meet customer needs and provide cost savings, by collaborating to align product warranties on new tyres”.
TecAlliance is running two free webinars in early September. Warranty claims and parts returns represent a significant cost for the entire automotive aftermarket, which is why suppliers are always looking for ways to improve the process and streamline the procedure.
Alliance Tire Group (ATG) has doubled its warranty on specific agricultural radial steel belted tyres, introducing a new ten-year workmanship and materials warranty as of 1 January 2019. This makes the guarantee one of the longest warranty periods offered in the sector to date. For all other ATG agricultural tyres, the warranty is now extended to seven years.
On 11 June, the PremiumContact 6 was launched into Singaporean shores. The PremiumContact 6 was launched in Europe in November 2016 and is designed to combines “comfort, precise steering response, maximum safety and good environmental properties”. To this end, the development engineers have come up with new compounds and a tyre design that borrows from Continental’s high-tech SportContact 6 tyre. The outcome is a product that delivers up to 15 per cent improvements in handling performance, rolling resistance, mileage and comfort compared to its predecessor.
Valeo Service has introduced a new two-year warranty scheme for its extensive range of commercial vehicle clutch products. Terms apply across all European countries with no mileage limitation. Valeo says the new warranty scheme will directly benefit road freight transport operators by optimising their total cost of ownership.
Euro Car Parts (ECP) has announced it will offer what it calls a “first-to-market” lifetime warranty on a wide range of mechanical parts. The initiative will provide repairers with an extra profit opportunity, with the warranty being purchased from ECP and then either sold on to the vehicle owner or used as a marketing tool to further improve their offer. The programme is one of a number of initiatives released this year by ECP in support of the independent repairer.
Hamaton’s H36 and H46 diagnostic tools, produced by Ateq, are now available with a two-year warranty and five years of free updates.
Hamaton Limited, the European sales and distribution centre of its parent company Hamaton Automotive Technology Co. Limited in China, unveiled their first diagnostic tools, produced by Ateq, at the Reifen show earlier this year.
Cooper Tire Europe has launched a new warranty scheme that covers three of its product lines. Purchasers of a set of four Cooper Zeon CS Sport, Cooper Zeon CS8 and Cooper Zeon 4XS Sport tyres can take advantage of the Cooper Promise which, at no additional cost, offers accidental damage coverage for up to 30,000 miles or 48,000 kilometres. The Cooper Promise warranty also includes a 30-day/600 mile road test, during which customers can return one or more tyres, provided specific conditions are met.
Mitas has announced a significant upgrade of warranty conditions on Mitas Premium radial agricultural tyres. All Mitas Premium tyres manufactured and/or sold after January 2014 in Europe now have six years’ warranty coverage from the date of production, a free 24-month replacement tyre policy and three years’ field hazard qualifying period.
Continental Malaysia has introduced “C3 – The ContiCasing Warranty”, which guarantees key Continental and General Tire branded truck products for three lives or up to six years. This means a new truck tyre can last up to 6 years when retreaded by Continental or one of its ContiLifeCycle partners. Should the new tyre require an […]
Honda has once again retained its crown as the UK’s most reliable used car manufacturer, scooping top spot in research conducted by What Car? and Warranty Direct for the ninth consecutive year. The independent research analysed 50,000 live Warranty Direct policies for cars between three and eight years old, to give a Reliability Index of […]
The Independent Automotive Aftermarket Federation (IAAF) has successfully challenged BMW after the car-making giant refused to honour the warranty on a vehicle that was serviced and repaired outside of the BMW main dealer network.
The BMW 318i, which was less than three years old, was presented to a BMW dealership in Hampshire after it broke down due to a problem caused by the oil filter overheating the engine. After inspecting the damage, BMW said it would not repair the vehicle because the oil filter was a non-manufacturer part and it didn’t have any record of the vehicle ever being serviced within the manufacturer network.