In March, the rapid spread of COVID-19 began to drastically impact almost all industries across Europe. Some had to accelerate production to address a sudden spike in demand while others cut back production in response to declining demand and as a means of limiting the further spread of the virus.
Last year, Goodyear’s ServiceLine24h roadside assistance service responded to almost 58,000 incidents in 31 countries. The tyre maker notes that the number of vehicles it managed was significantly higher than the previous year, however it was able to maintain an average turnaround time of 123 minutes. The majority of incidents were handled by the more than 2,000 TruckForce service providers across Europe.