In addition to our live social media reporting and reporting the highlights of the 2022 Tyre Industry Conference in last month’s magazine, the December edition of Tyres & Accessories brings you curated coverage of the NTDA chairman and chief executive speeches as part of our “Looking back, Looking forward” review-of-the-year feature. With so much having taken place within the tyre market, the nation and the world as a whole, the two speeches offer a distinctly tyre distribution perspective on key issues relating to the associations growing membership, how it is developing relationships with other trade and charitable bodies and how it is investing in the future of the business via training initiatives.
The manager of one of the latest independent garages to join the First Stop retail network is committed to creating the most welcoming customer environment in the industry, supported by an all-female front desk. Kim Dorr decided to embark on a career in the industry to dispel common stereotypes associated with garage forecourts after feeling intimidated and undermined when taking her car to the garage. She aimed to create a warm, welcoming environment at Northampton-based In Town Automotive, featuring a children’s play area, a screen showing live video updates of technicians’ work, and bunches of fresh flowers from the local florist. Now Dorr is heralding a new chapter for the centre as it gains national sales, marketing and purchasing support from the First Stop network.
TechMan Garage Management Systems has joined the Independent Automotive Aftermarket Federation (IAAF). Built from within a garage environment specifically for garages and workshops, TechMan offers a management solution for workshops looking to improve and streamline processes, and ultimately increase their bottom line.
In Town Automotive – one of the largest independently owned vehicle servicing and repairs garage in Northampton – has rounded off 2018 in style, after taking home its second prestigious technology award of the year.