Wrexham-based haulage firm BJ Clarke is reaping the benefits of Michelin’s accidental tyre damage guarantee following a recent incident which totally wiped out two of its trailer tyres. James Clarke, Director at BJ Clarke and son of owners Brian and Nancy, says: “One of our trucks rolled over a girder that was sticking out near the roadside, at no fault of the driver, completely taking out two of the trailer’s tyres on one side. Usually, we would have been looking at a replacement bill of roughly £900 but thanks to the tyre guarantee we got 75 per cent of that paid back to us, to help fund the new tyres.”
Bulmans Bulk & Haulage is specifying Michelin tyres as original equipment on all new trucks, and as replacements across its truck and trailer fleet, after reaping the benefits offered by Michelin’s accidental tyre damage guarantee. The customer, which is a FORS bronze member, operates approximately 60 DAF tractor units and 70 trailers, fitting 315/80 R 22.5 X Multi Z and D tyres on its steer and drive axles respectively, and 235/75 R 17.5 X Multi T2 fitments on the mid-lift. All Fruehauf trailers benefit from a 385/65 R22.5 X Multi T replacement tyre policy – which offers versatility and longevity in all seasons.
Falken Tyre Europe has launched a five-year guarantee on its tyres. The Sumitomo Rubber Industries global tyre brand will offer a percentage retail voucher based on the remaining tread depth down to 2mm within five years of purchase. Should the tyre have 90 per cent of its tread depth, Falken will provide a replacement Falken tyre. The guarantee applies to tyres sold by a Falken partner or original equipment tyres on new cars. The new guarantee backs Falken’s confidence in its development and manufacturing quality standards, the brand states.
In the 12 months ending 30 June 2020, Michelin received just 769 eligible claims for damage under its free accidental damage guarantee for regional commercial tyres. Nearly 120,000 entitled truck and bus tyres were sold in the UK and Ireland during this period, meaning a claim rate of 0.65 per cent. Michelin says the rate highlights its product quality, and demonstrates its products’ safety, performance and uptime benefits. The manufacturer claims to be the first to introduce such a guarantee. The programme now covers the majority of its regional and on/off-road ranges when specified as either original equipment or as a replacement.
Sailun Tyre has introduced a new six-year product guarantee on all of its Sailun and RoadX truck tyres. The guarantee is valid as of 1 November 2019. Janis Amolins, sales director, Sailun Group Europe, said the guarantee “underlines the confidence and belief we have in the quality, performance and durability of our tyres.”
Goodyear is offering a new guarantee of 100 per cent acceptance of casings, with no visual defects, within Goodyear’s Customer Own Casing (COC) scheme. According to the tyre manufacturer, the new campaign will help fleet operators to reduce their Total Cost of Ownership while providing peace of mind at the same time.
The Independent Garage Association (IGA) has introduced a new Trust My Garage £1,000 Guarantee. The scheme provides financial reassurance to consumers who have service and repair work carried out by a member of the Trust My Garage (TMG) programme. TMG is a Chartered Trading Standard Institute (CTSI) approved code under the Consumer Codes Approval Scheme.
Michelin states that its accidental damage guarantee for its regional and construction tyre ranges is delivering on its promise of first class reliability and uptime for commercial vehicle fleets. The manufacturer has received 98 claims for damage in the six months from 1 May to 31 October 2016, of which 92 were accepted as valid – from more than 54,000 eligible tyres sold on the replacement market.
Michelin has extended its accidental damage guarantee for regional tyres across the UK and Republic of Ireland (ROI) to a wider range of fitments. The company’s X Multi Guarantee now covers 37 tyre sizes, including Michelin’s most popular products on the replacement and original equipment markets. This marks an increase of 34 fitments from the previous scheme – and includes all X Multi and X MultiWay regional tyres, in all available sizes.
With the intention of increasing commercial fleets’ trust in retreaded tyres, Bridgestone has introduced ‘The Bandag Contract of Trust’. The guarantee aims to reassure fleets that Bandag retreads are a safe and reliable alternative to a new set of tyres, as well as a solution for reducing fleets’ tyre related costs per kilometre, Bridgestone states. The proposition applies also to retreads made from Bridgestone and Firestone tyre casings. Their retreadability by Bandag is also guaranteed.
Michelin has launched a guarantee on its on/off-road X Works commercial tyre range. The manufacturer says the guarantee is designed to protect customers from the financial risk of accidental tyre damage, while also underlining its confidence in the durability of the range.
Michelin is introducing a new, free guarantee for X Works tyres used in worksite supply activities. The Michelin X Works Damage Guarantee is available for both original equipment and replacement market tyres and Michelin says that once the tyres are registered through its trucks.michelin.eu website, it will issue a refund (via a dealer-issued credit) for damage that occurs in the everyday activities of freight carriers performing deliveries to construction sites.
Blackcircles.com has launched a sales initiative with a lifetime guarantee. The online tyre retailer is offering a range of “Quality Choice” tyres as a step up from its Value Choice range. Like the lower-priced tyre, the Quality Choice does not specify a brand and model, though it does show tyre labelling grades, instead using its own branding on the website’s point of sale. Unlike the Value Choice, Blackcircles.com is offering an added incentive to customers choosing the Quality range; the online retailer will replace the tyre “in the very unlikely event that your tyre develops a fault due to the manufacturing process or materials used.”