Tyre distributors from across the country have come together to support the restarting of the tyre trade. Large and small retailers from St Helens to the South East worked together to produce the inaugural Tyrepress webinar entitled “Kick-starting your tyre business’.
Via its Standards Programme, HiQ Tyres and Autocare aims to drive a high level of attention to detail in every aspect of the fast fit and automotive business. In order to verify the standards achieved by its franchisees, the fast-fit network audits all centres and awards top performers accordingly. This year, HiQ has awarded Gold Standards Awards to 47 per cent of its franchise centres throughout the UK.
HiQ Tyres & Autocare has awarded its 36 highest performing franchise outlets ‘gold accreditation’ for their efforts in customer service. The centres – more than a third of all HiQ franchise outlets – received gold status following an assessment of all HiQ shops across the UK for service and overall standards.
HiQ has added Manchester tyre store PPM Autocare to its franchise network. The store, which has a good local reputation according to HiQ, will reopen as HiQ West Gorton. Commenting on the decision to move to the HiQ Network, workshop manager Phil Statham, said: “Having previously worked for HiQ I knew how PPM would fit well into the network. The level of support and communication we received prior to joining the HiQ network was excellent. It made the move to a HiQ branded store seamless. We are excited to see where the future takes us with HiQ.”
HiQ has added a new tyre retail outlet to its franchise network in Ruthin, North Wales. Previously known as Automark, the store will reopen as HiQ Ruthin. It brings 12 years of experience and an excellent reputation within its customer base to the network, HiQ states.
HiQ has boosted its franchise network in East Anglia, adding a new Kings Lynn store. The site, formerly part of Weeting Tyres, will reopen as HiQ Kings Lynn; Weeting Tyres is a long-time partner of HiQ, with several stores already part of the retail network. Its existing HiQ stores, based in Ipswich, Chelmsford and Bury St Edmunds, have been part of HiQ’s franchise network for the last five years.
Craig Sprigmore has been appointed retail director for Goodyear Dunlop UK & Ireland and assumes responsibility for the company’s franchise and retail operations.
Goodyear Dunlop operates the UK’s only hard franchised, fast fit retail network, HiQ. The network, with 125 franchised locations and 200 plus additional fleet partners, represents one of the largest fast fit operations in the UK. It offers both tyres and SMR for consumers as well as tailored fleet management capabilities.