Recruitment a clear-and-present-danger to aftermarket profitability

There has been talk about closing the recruitment gap in the automotive aftermarket for years. More recently certain training bodies and associations such as the NTDA have taking significant steps to renew efforts to recruit and upskill the tyre and aftermarket workforce. Now, however, is clear evidence that these much-discussed issues are not just theoretical. Rather, the lack of skill people in the trade is affecting the ability to service already depleted demand, which is hitting profitability even amongst some of the largest, fastest-growing and most profitable tyre-selling businesses.