Exide introduces 5-minute battery test app
Exide Technologies has launched an app to aid workshops when testing batteries. It enables technicians to analyse battery test results and provide customers with battery replacement options within five minutes. Exide notes that as issues requiring replacement may be discovered in more than 20 per cent of tested batteries, using the app opens up a “valuable new revenue stream” for workshops, and helping motorists avoid unexpected failures. It adds that this solution is the first of its kind on the market.
The app is designed for smartphones but works on any device with a web browser. Workshops can register for free at ebtp.exide.com. The app works in most European countries, is available in 13 languages and supports multiple currencies.
It is designed to work alongside the Exide EBT965P battery tester, which performs advanced analysis on the battery via Conductance Profiling technology. Each test produces a QR code, which the web app can scan to import the test results. These cover cranking health, voltage, temperature, reserve health capacity and recommendations for further battery treatment such as recharge. Test results can also be entered manually.
In addition, the app has licence plate scan functionality to ensure the correct replacement battery is selected, and driving profile analysis is also available. This allows the garage to recommend to the motorist when they should visit again to have the battery retested, increasing the chance of securing a sale later down the line.
Through the app, vehicle owners are sent an SMS or email inviting them to authorise the battery replacement when needed – saving workshops the time and effort of trying to reach them by phone. Workshops can present multiple battery options based on the fitment list coming from Exide, and have full control over the price of the part and installation. Workshops are alerted as soon as a customer authorises the replacement.
Full suite of tools
Exide complements its app with a full suite of tools, including the Exide EBT965P tester, the Exide BRT-12 battery replacement tool and a range of chargers.
“Testing, charging and replacing batteries using Exide’s workshop tools is an excellent way for motorists to reduce the risk of breakdowns, and for workshops to increase revenue and improve customer satisfaction. The new web app makes this process easy, and it works effortlessly with Exide’s advanced EBT965P battery tester,” says Michael Geiger, vice president, Sales and Marketing, Exide Technologies, EMEA. “We provide workshops with full control over pricing and product selection, and allow them to tap into our best-in-class fitment information. Exide is an OE manufacturer, and all its batteries are produced to the highest industry standards expected by carmakers.”