Paul Jarrold Tyres chooses MAM
Tyre retailer Paul Jarrold Tyres Ltd is the latest company to deploy MAM Software's MAM Autopart Tyres to help them expand their business. Autopart Tyres provides an interface for efficient sales transactions and professional customer service, supported by an enterprise-level administration, inventory, accounting and reporting platform.
Established in 1983, Paul Jarrold Tyres Ltd is a family run tyre retailers based in Monmouth. The company stock tyres from all major brands in the car, van, truck and agricultural sectors and offer a 24 hour callout service operating 5 mobile service vans.
“Autopart Tyres has brought significant benefits to our business,” said Mike Jarrold, Director at Paul Jarrold Tyres Ltd. “Our staff now have access to instant, in-depth, product information at the point of sale which has helped us to improve our customer service. The on-screen catalogue has made our business operations much more efficient, as we no longer have to flick through paper catalogues to find the stock that we need.”
Autopart Tyres provides a variety of functions to improve a business’s operational efficiency, such as scheduled repair times, labour allocation, customer postcode lookup and the option of vehicle registration (VRM) lookup. It also has the ability to send scheduled SMS text messages that could include MOT and service reminders to customers which could help to increase profits by providing future sales opportunities. Statements, Quotes and Invoices can also be emailed directly from the system saving on postage costs.
“The software is fully compliant with EU tyre label regulations, which our previous system did not cater for,” Mike continued. “We’re very happy to have chosen MAM Software’s business management solution to help us expand our business.”
“We’re delighted that Paul Jarrold Tyres Ltd has chosen to deploy Autopart Tyres to help them develop their company,” said Malcolm Hazard, Senior Sales Manager – Tyres, at MAM Software. “Customer service is essential to any business, and our software provides a wealth of functionality to help companies improve this, such as being able to save all customer information for the next time they visit and to aid in direct marketing which highlights new services and special offers”.
“It’s becoming more and more common for businesses, like Paul Jarrold Tyres, to tell us how our software provides them with more functionality than their previous systems.”