Blackcircles.com Garages Adopting Motor Codes Standards
Over the coming 12 months motorists visiting any of garages utilised by Blackcircles.com will gain the added assurance provided by the Society of Motor Manufacturers and Traders subsidiary Motor Codes. The online tyre retailer is taking steps to ensure each of the more than a thousand garages and fast fit outlets it uses subscribe to the Motor Codes ‘Service and Repair Code’, a decision it says will ensure greater peace of mind for motorists.
“The customer experience is paramount to our operation, so underpinning our benefits with the reassurance of Motor Codes standards further enhances our credibility,” said Blackcircles.com managing director Michael Welch. “We recently expanded our offering to include vehicle servicing and with the addition of Motor Codes, we’re demonstrating to our garages and customers that we’re committed to maintaining high industry standards.”
The Motor Codes team will work with Blackcircles.com to confirm all of its outlets are up to scratch and remain that way. RAC inspectors carry out regular garage checks and the Office of Fair Trading monitors standards to make sure customers always get a fair deal. “The ethos of Blackcircles.com fits perfectly with the image and standards that Motor Codes promotes,” said Chris Mason, Motor Codes director. “Already there’s a Motor Codes garage in almost every major town and city in the UK, so the addition of the 1,000+ Blackcircles.com garages simply enhances the capability of the industry to offer the high standards customers expect.”
The Service and Repair Code was introduced in August 2008. With the support of the industry, government, Consumer Focus and Trading Standards, the Code has completed stage one of the OFT’s Consumer Codes Approval Scheme and is now active in more than 5,000 garages across the UK.