Nationwide Autocentre has been crowned ‘Customer King’ following a search by Cisco and Real Business magazine to find best customer focused firms of 2010. The Customer Kings competition aims to find the UK’s best businesses for customer engagement. Nationwide Autocentre was named as the best ‘big’ business in the competition’s newly introduced commercial category. The commercial category was introduced to see if smaller businesses can learn anything from ‘the big boys’ and judges declared it to have provided very valuable benchmark, and that Nationwide Autocentre had “…taught us how to give customer care an MOT.”.. Please login below.

To read the FULL article, please login below.